Career Details

Switch boards Operator

Position-3, Noc-1414

·         Answer all incoming calls, provide pertinent information to the caller and transfer the call to the appropriate source if requested

·         Relay voicemails and other messages to the proper location within the organization, which may entail writing down the number of the person who called and providing it to the individual

·         Arrange conference calls within the corporate boardroom while also making sure the room itself is thoroughly cleaned for managers

·         Perform various word processing responsibilities, which can include proofreading documents before they are sent out or updating the company’s phone directory

·         Receive all company mail and deliver it to the right person

·         Record voicemail message for the company phone system, including messages stating when the office will be closed for holidays

·         Perform routine maintenance on switchboard system or contact outside contractor to visit the office to fix the system when necessary

·         Conduct other administrative tasks, including sending faxes, scheduling appointments and making orders for more supplies