Career Details

·         Prepare international and domestic travel arrangements for customers inclusive of air, rail, hotel plus ground transportation.

·         Maintain accessible online resources to assure conformance with customers’ travel policy.

·         Recommend clients of international travel needs like passports, visas and immunizations etc.

·         Study, learn and interpret international pricing rules as well as procedures.

·         Ensure to operate within common procedures with supervised outcomes and under minimum direct supervision.

·         Interact with travel arranger, traveler and travel manager.

·         Provides best level of assistance for client service as well as technical issues.

·         Utilize company preferred suppliers to maximize profit and ensures adherence with clients’ travel policy.

·         Resolve all easy customer problems as well as complaints.

·         Head responsibility for timely and proper company servicing for Travel arrangements for all corporate clients.

·         Provide professional support for incoming client telephone calls for service and sales.

·         Maintain top degree telephone etiquette on every call taken.

·         Conduct all outbound calls as required for collections, requested call-backs and date consolidation etc.

·         Maintain and update reservation information complying with company guidelines.

·         Provide support to prepare departmental reports as well as other documentation.