·
Knows and keeps track of current accounts.
·
Serves as the primary point of contact for assigned clients, resolves
any issues or complaints and provides updates on new products or services.
·
Keeps track of corporate communication channels.
·
Initiates contact with new and prospective clients.
·
Updates existing clients on new products or services.
·
Initiates the sales process by scheduling appointments, creating
presentations, and understanding account requirements.
·
Closes sales by building rapport with potential accounts.
·
Creates and distributes bills and invoices and records all transactions
relating to client purchases.
·
Audits all client files in order to maintain accurate record-keeping.
·
Collaborates internally with multiple departments including account
management and marketing.
·
Contributes information to market strategy by monitoring competitive
products.
· Updates job knowledge by
participating in educational opportunities.